Last month, the port authority redirected the ship to the nearest port, Immingham but the port’s electrical supply was at full capacity. It was evident there would not be sufficient spare power to supply and maintain the critical temperature required for the ship’s frozen food cargo.
When Immingham’s suppliers could not provide the necessary equipment within the short timeframe required, they called on Newburn Power, the suppliers of emergency back-up power, who came to the rescue.
From its Yorkshire depot the in-house team prepared, tested and loaded all the equipment needed onto Hiab vehicles. It also sent RAMS documentation to Immingham to ensure adherence to the port’s health and safety policies.
The ‘plug & play’ nature of the equipment meant that within an hour of arriving on site all the freezer units were fully connected, maintaining the temperature required to ensure no costly loss of cargo.
Mark Henstock, managing director at Newburn Power, said: “On the Saturday morning, we received a lengthy email from our customer, passing on the port’s huge thanks for the prompt action of our team, which was very gratifying. Temporary – and planned – power supplies are well within our remit but it’s when there’s an emergency requirement that the dedication and expertise of all our team at Newburn really come into their own.”